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Q&A - Questions And Answers |
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| 1. |
How do I get started? [up] |
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All you have to do is simply fill in our signup form and submit, and one of our Account Manager’s will get in touch with you to take you to the next step on how to sign up as an agent.
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| 2. |
If I sign up as an agent do I get bonus or Commissions? [up] |
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Yes, please contact your account manager regarding this. He/she will be in touch with you after you fill the signup form.
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| 3. |
What are your rates? [up] |
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You will be able to download our latest A-Z rates from the following link.
http://www.yapcalls.com/download/YapRates
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| 4. |
How do I download your soft phone? [up] |
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You will be able to download our yap phone from the following link.
http://www.yapcalls.com/download/yapfone
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| 5. |
Do you have IP to IP calling? [up] |
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No, this is not yet available
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| 6. |
How do I dial a number from your soft phone? [up] |
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All you have to do is dial country code + number of the specific destination you wish to call.
Example – if you want to call Bangladesh you should dial 880 + number
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| 7. |
How do I dial a number from my device? [up] |
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You will have to dial country code + number and press the # key
Example – if you want to call Sri Lanka you should dial 94 + number and press # key
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| 8. |
How do you bill your customers? [up] |
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We will always bill you Per Second (1/1)
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| 9. |
How do I purchase Yap Cards? [up] |
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All you have to do is click on a Card you wish to purchase, and it will direct you to a page where you can enter your paypal details and continue to purchase.
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| 10. |
Do you charge any set up fee’s? [up] |
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NO we there will be no set up fee’s, NO monthly fee’s, NO annual fee’s or hidden charges. |
